Customer Reviews
5.0 Based on 5 Reviews
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EH
12/17/2021
Erin H.
United States United States
  • Please tell us your age: 41 - 55
  • Which best describes your skin type? Combination
  • Which best describes your skin tone? Medium

Great products and excellent customer service!!!

Love the peptide eye cream and the lip scrub with lip oil!!!

LB
12/08/2021
Libby B.
United States United States
  • Please tell us your age: 18 - 22
  • Which best describes your skin type? Normal
  • Which best describes your skin tone? Light

Fast

It was cool. It shipped same day I ordered and it got here fast too. No complaints on my part.

SK
11/16/2021
Sasha K.
United States United States
  • Please tell us your age: 31 - 40
  • Which best describes your skin type? Combination
  • Which best describes your skin tone? Light

Nice local company, smells great

Love everything I've ordered

EA
11/03/2021
Elizabeth A.
United States United States
  • Please tell us your age: 23 - 30
  • Which best describes your skin type? Dry
  • Which best describes your skin tone? Medium

This lip treatment rocks

I have a hard time finding lip products that keep my lips moisturized all day. This lip treatment does just without feeling sticky or tacky.

JN
10/29/2021
JACLYN N.
United States United States
  • Please tell us your age: 41 - 55
  • Which best describes your skin type? Dry
  • Which best describes your skin tone? Medium

Love all the items

It really works, love the ingredients and smells so good!

Frequently Asked Questions

  • What is your return policy?
  • I placed an order but need to change/cancel it.
  • Are your products Cruelty-Free?
  • Which of your products are vegan?
  • Which Hawaiian botanicals do you use?
  • I purchased a Hanalei product from Amazon. Is it authentic?
  • Is there an expiration date for your products?
  • If you’re not satisfied with your order for any reason, please contact our Customer Support Team at support@hanaleicompany.com. We will gladly issue you a refund, different product, or replacement product.

  • We can’t guarantee that we’ll be able to change/cancel your order as our warehouse processes them so quickly. Please email our Customer Support Team at support@hanaleicompany.com with your order number and requested change as soon as possible.

  • Yes, we are a Cruelty-Free brand certified by the Leaping Bunny Program. As animal lovers ourselves, we feel that it is our duty to ensure pain is never inflicted on our furry friends for the sake of beauty, which is why we choose to create cruelty-free products. We choose hearts over
    dollars and have never tested our products on animals. Our certification with Leaping Bunny can be verified here. 

  • Our current vegan products include the following: Aloe E™ Hawaiian Face Cleanser, Makai Marine Moisturizer, Kona Peptide Eye Cream, Sugar Lip Scrub, Sugar Body Scrub, Hawaiian Kukui Lip Balm Trio Set with SPF15

    Additionally, all our products are paraben-free, sulfate-free, phthalate-free, talc-free, silica-free, and cruelty-free. 

  • We're so blessed to call Hawaii our home as its lush, tropical landscape never ceases to amaze and inspire us. We use native island botanicals such as kukui nut oil, spirulina, coffee berry, aloe, papaya, noni, and raw cane sugar for their superior and restorative benefits. Each Hanalei product we make is our way of sharing our love for this island paradise with you. You can learn more about our ingredients here

  • If you purchased your Hanalei product from the Amazon seller, Hanalei, it is an authentic product and we can extend our guarantee satisfaction policy towards your purchase. Purchases from any other Amazon sellers are not authorized sellers and authenticity cannot be guaranteed.
    Purchasing directly from our website will offer benefits such as our rewards program, sneak peeks to new product launches, and special promotions.  

  • Our products are individually marked with a Period After Opening (PAO) date which indicates the length of time the product will remain stable for AFTER it has first been opened.

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