Customer Reviews
5.0 Based on 4 Reviews
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  • lips
DW
03/09/2021
Donna W.
United States United States
  • Which best describes your skin tone? Light
  • Which best describes your skin type? Combination
  • Please tell us your age: 55

Best lip balm on market

I love the lip balm so much! I love the tip on tube - it delivers just enough product and easily applies to lips. This is my second tube. Makes lips look fuller and doesn’t make them peel. Lip scrub is nice, too. The best lip balm on the market!!

LC
02/16/2021
Louisa C.
United States United States
  • Which best describes your skin tone? Fair
  • Which best describes your skin type? Dry
  • Please tell us your age: 18 - 22

Amazing!

This is the only lip treatment that has ever worked for me, it smells so good and works so well!

HA
01/21/2021
Hannah A.
United States United States
  • Which best describes your skin tone? Light
  • Which best describes your skin type? Combination
  • Please tell us your age: 23 - 30

My Favorite Lip Duo

I absolutely love this product line and recommend it to all of my friends and clients! I am an Esthetician in Denver, Colorado- we have extremely dry lips here and this duo is a lip saver! I would love to retail these products in the future and/or be an influencer!

CL
01/19/2021
Christina L.
United States United States
  • Which best describes your skin tone? Fair
  • Which best describes your skin type? Combination
  • Please tell us your age: 23 - 30

Great Customer Service

I contacted the company because I saw that they were offering a discount the same day that was 10% higher than the one I used. I emailed them and they were quick to respond and refunded the 10% without any questions asked. I am very pleased.

Frequently Asked Questions

  • What is your return policy?
  • I placed an order but need to change/cancel it.
  • Are your products Cruelty-Free?
  • Which of your products are vegan?
  • Which Hawaiian botanicals do you use?
  • I purchased a Hanalei product from Amazon. Is it authentic?
  • Is there an expiration date for your products?
  • If you’re not satisfied with your order for any reason, please contact our Customer Support Team at support@hanaleicompany.com. We will gladly issue you a refund, different product, or replacement product.

  • We can’t guarantee that we’ll be able to change/cancel your order as our warehouse processes them so quickly. Please email our Customer Support Team at support@hanaleicompany.com with your order number and requested change as soon as possible.

  • Yes, we are a Cruelty-Free brand certified by the Leaping Bunny Program. As animal lovers ourselves, we feel that it is our duty to ensure pain is never inflicted on our furry friends for the sake of beauty, which is why we choose to create cruelty-free products. We choose hearts over
    dollars and have never tested our products on animals. Our certification with Leaping Bunny can be verified here. 

  • Our current vegan products include the following: Aloe E™ Hawaiian Face Cleanser, Makai Marine Moisturizer, Kona Peptide Eye Cream, Sugar Lip Scrub, Sugar Body Scrub, Hawaiian Kukui Lip Balm Trio Set with SPF15

    Additionally, all our products are paraben-free, sulfate-free, phthalate-free, talc-free, silica-free, and cruelty-free. 

  • We're so blessed to call Hawaii our home as its lush, tropical landscape never ceases to amaze and inspire us. We use native island botanicals such as kukui nut oil, spirulina, coffee berry, aloe, papaya, noni, and raw cane sugar for their superior and restorative benefits. Each Hanalei product we make is our way of sharing our love for this island paradise with you. You can learn more about our ingredients here

  • If you purchased your Hanalei product from the Amazon seller, Hanalei, it is an authentic product and we can extend our guarantee satisfaction policy towards your purchase. Purchases from any other Amazon sellers are not authorized sellers and authenticity cannot be guaranteed.
    Purchasing directly from our website will offer benefits such as our rewards program, sneak peeks to new product launches, and special promotions.  

  • Our products are individually marked with a Period After Opening (PAO) date which indicates the length of time the product will remain stable for AFTER it has first been opened.

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